United Airlines has implemented a policy change that grants basic economy passengers the convenience of online check-in.

Previously, travelers purchasing the airline’s least expensive fare were required to check in at the airport, often leading to extended wait times and diminished travel experiences. By eliminating this restriction, United aims to enhance customer satisfaction and streamline the check-in process for all passengers.

The decision to extend online check-in privileges to basic economy passengers aligns with industry trends toward increased digitalization and passenger self-service options. This move is expected to reduce congestion at airport check-in counters, allowing for more efficient passenger processing and potentially shorter wait times.

While this policy change represents a positive development for basic economy passengers, it is accompanied by additional stipulations. To ensure compliance with carry-on bag restrictions, passengers must provide credit card information when booking and agree to a $65 fee if they arrive at the gate with a non-compliant bag.

United’s decision to expand online check-in access to basic economy passengers marks a significant step towards improving the overall travel experience for its customers.