Transforming the delivery of Professional Services Worldwide | Zain Ali
December 21, 2024
President & CEO
A true leader does more than manage others. They enable the individuals on their team to reach their highest potential. Andrew Wallace shows others the true meaning of success with inspiration and motivation by being a true leader. He is the pioneering representation of how leaders should work with their teams to achieve goals. The President & CEO of Communications Professionals, Inc., Andrew, makes an effort to help develop their team’s skills so they can reach their full potential. He leads by example and establishes strong, trusting relationships to ensure success within the team and the organization.
Communications Professionals, Inc. guides employees with training, motivation, clear communication, and job security. They provide employees with ongoing training and development opportunities to enhance their skills and adapt to changing market conditions, and the company encourages employees to pursue certifications. Andrew sees the gifts and abilities in his employees, and he helps to develop those gifts within the person; this not only enhances productivity but also allows the employee to make a difference in the company and his community.
For Andrew, honesty is extremely important; He is always willing to have open and honest conversations with his employees, establishing a sense of trust with the team, which promotes respect and a willingness to follow him. Every employee in the company feels valued as they know that Andrew takes the time to communicate with them and tell them the truth. To display honesty, aim to provide your employees with the information they need to know directly. “Focus, Honesty, and active prayer life, staying informed are of utmost importance to me and I follow these principles closely,” says Andrew. “Knowledge helps me to make informed decisions and proactively address challenges and see upcoming growth opportunities and emerging markets. Hence, I can take the essential risks and also ensure that the company is surging ahead.”
Communications Professionals, Inc. has been in business for over 25 years and have used their faith and intuiting to maneuver and successfully grow the business , Andrew operates as a business mentor and in 2012 was issued a special tribute from the then Michigan Governor Granholm because it had come to her attention he had assisted over 100 Michigan base business and that number is still growing. Alongside, Andrew has also served on the board of Directors for the Michigan Chamber of Commerce from 1998- 2004 which is among many of his achievements, but his greatest achievement is being happily married to his wife Verlinda for over 48 Years and raising two successful children, Nathaniel and Jonathan.
Becoming A Leader
As a steadfast leader, Andrew believes in embracing failures and regards them as learning opportunities. This lesson emphasizes that setbacks and failures are not the end of the road but rather valuable opportunities for growth and improvement. “When you approach challenges with a mindset that views failures as steppingstones to success, you can learn from your mistakes, adapt, and ultimately achieve your goals,” explains Andrew. “It promotes a culture of continuous improvement, where individuals and organizations are always striving to do better and learn from their experiences.”
Andrew has been in business for over three decades and regards success today differently from what he called it years ago. “I didn’t find success, success found me. I always advise everyone to locate people of integrity and honesty that are in the position you are striving for, be transparent when dealing with people, and always to put God first.”
According to Andrew, success often requires dedication and perseverance. Hence, every leader should be prepared to put in the effort and continue working toward their goals despite challenges and setbacks. They need to be open to learning and acquiring new skills throughout their journey as the world is constantly changing, and staying adaptable and informed is crucial. Success often requires dedication and perseverance. “Don’t be afraid to ask for feedback from mentors, colleagues, or trusted individuals. Constructive criticism can help you improve and grow,” he adds.
Building A Great Company
Armed with this brilliant mindset, Andrew is taking the company to new heights. Communications Professionals, Inc. is a Black-owned technology company specializing in technology in four vertices: Small Business, Healthcare, Government, Hotels and Gaming, and Construction and Development.
As a small business, the company understands what it takes to be successful in this enormous landscape. They have the tools and expertise to ensure a business runs at maximum efficiency. From medical carts, medical supplies, AV equipment, and network monitoring, Communications Professionals, Inc. has been opted for by numerous clients as they have strategic partnerships with premier GPO as well as Cardinal Health that allow them the ability to satisfy the need for efficient and effective operation of a company’s Health System or facility with thoughtfulness given to budget constraint. The company’s most recent achievements has been joining Cisco’s AACPC commitment to supporting Black-owned businesses and fostering diversity and inclusion:
With 20+ years in government, Communications Professionals, Inc. knows the Government like the back of their hands. With over 7 GSA Contracts, Government Contractor of the Year Awards, and nonstop business from their clients, Communications Professionals, Inc. is moving ahead in the industry by leaps and bounds. “For the future, Communications Professionals, Inc is partnering with technology vendors, consultants, or experts who can provide guidance and support in your digital transformation journey and maintain a strong sense of purpose,” says Andrew. “We aim to focus on understanding the client’s needs and providing tailored solutions. Strong client relationships can lead to repeat business and referrals, and we ensure that we have the best of relations with them. We are expanding our Managed Service arm of our Business, which mean we are Hiring Certified Technicians and engineers and Sales Professionals from our Community”
Communications Professionals, Inc. will embrace the latest technology to improve communication, streamline processes, and enhance service delivery. This includes using AI for analytics or advanced communication tools for clients. “I want to say that everyone should be fair in all their dealings, keeping their word and deadlines, and honor those who spend their resources with you, help someone else realize their Dream,” concludes Andrew.
" When you approach challenges with a mindset that views failures as stepping stones to success, you can learn from your mistakes, adapt, and ultimately achieve your goals. "
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