When Martin Henley, CEO of mea platform, began the journey, he was clear about who mea was. “To begin, we made sure we were solving a real problem and consulted with industry experts to ensure that the problem was real and that we were solving it. Second, we made sure we could develop the technology to address it. Third, and most importantly, that we were able to sell our solution? We did not formally launch or invest until we were reasonably certain about all three aspects,” he explains. “We had a clear goal in mind: to create an enterprise-grade platform for managing processes and data within the insurance industry.”

Martin and his team knew that if they could build a better solution than what was currently out there (and if companies used it), then they would be able to attract more leads from larger companies. Companies are constantly looking for ways to improve and grow their business while reducing costs and providing excellent customer service. After researching similar platforms and speaking with their in-house Insurance experts and potential customers about what they wanted from such a product. The mea team came up with an idea for how this could work within their specific needs—and then set out to create something that would meet those needs.

mea was created by bringing together deep Insurance expertise with cross-industry technology talent. The firm’s Insurance expertise includes 30-year career underwriters, 40-year career Operations leaders, and many more. These experts understand profoundly and in detail the problems that face the industry that have not yet been solved by technology. By combining these insights with true technology talent, mea aims, and is able to, bring to market Software as a Service solutions that make life easier for Insurers out of the box, i.e., tomorrow!

The team at mea has built software solutions for some of the largest insurers in the world. “We understand what it takes to build large scale systems capable of handling millions of transactions. We know how to work with insurance companies so that they can get these important capabilities up and running quickly while allowing them to expand at their own pace,” elucidates Martin.

Through bold thinking, agile doing, and a relentless commitment to world-class technology products and experience, mea is changing the industry. mea is a fast, efficient and intelligent platform that makes processing as easy as possible, unleashing underwriter potential, helping businesses minimise costs and maximise profitable growth. The platform brings a single portal to manage today’s complicated, fixed cost, high management overhead processes. It is adaptable to Insurers’ individual needs through multiple software modules, pay-per-use pricing with no fixed fees, and in-built system intelligence; the platform provides enormous flexibility. mea platform removes percentage points off Insurers combined ratio. With no upfront investment, millions of people processing hours are removed, and with the ability to maximise the underwriter’s capacity, it brings unparalleled efficiency to insurance processing, substantially lowering costs and carbon footprint.

mea platform is built on industry-standard robust technology, utilising the latest security techniques. The mea team understands the security challenges in financial services very well and has tailored the platform’s security to meet these. mea platform is fully certified and ready to use. “mea is full of young talents who are just starting. By providing a variety of opportunities early on, team members can better understand themselves – what they enjoy and what they are naturally good at,” says Martin. “Because mea is global and currently operates entirely remotely, communication is critical. A mix of structured and unstructured communication ensures that everyone on the team is fully engaged and motivated to achieve our vision – to make life easier – for our clients.”

Martin and his team believe that the future is all about automation. Hence, they are using cutting-edge technologies, particularly artificial intelligence, to replace human labor rather than just automating specific steps. Clients can save 60-80% of cost and uplift critical resources capacity by 40%+ by using mea’s initial software modules. This enables these resources (underwriters in Insurance companies) to write more of the right business, faster. “We have tried hard to solve for both sides of the coin for our clients – cost and revenue,” says Martin. “I believe my greatest achievements always come from assembling the right team of great people, none of my corporate roles would have been successful without the right team, and founding mea, my biggest personal challenge to date, would have already failed without the fantastic people in the team today and all those who have helped us along the way.”

mea is early in its journey and offers a plethora of advantages to clients from its initial software modules. “In addition, we have more modules coming down the track. Each module takes an existing problem that all insurers face, turns it on its head, and solves it in a very different way, a way that gets to the heart of making life easier for these businesses,” adds Martin.